A: A public adjuster is a licensed and bonded professional that is hired by you, the policyholder, and will negotiate a settlement with your insurance company on your behalf. A Public Adjuster is an expert in: Reading insurance policies, the insurance claim process, managing claims and files, and estimating the damage to your property.

A: NO, Insurance adjusters that are sent out by the insurance company are also hired and paid by the insurance company. Their job is to represent the Insurance Company's best interests, not you, the property owner.

A: ASAP! Although we can be brought in at any point in the process it is best if you find a qualified Public Adjuster right away so they can help you from the beginning.

A: No, this is a common myth. An Insurance company CAN NOT cancel you simply for hiring a Public Adjuster. It is against the law!

A: Our firm works strictly on a contingency basis of 10-15% depending on the complexity of the claim and where you are at in the process. This is fairly standard for the industry.

A: Here at The Adjustment Firm, if we don't increase your claim we will not charge you a dime! If you don't get paid, we don't get paid!

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A: Generally claims handled by a Public Adjuster do take a little longer than when a property owner is dealing directly with the insurance company. Because property owners often lack the information and time necessary to deal with an insurance claim, property owners often accept the payment received by the insurance company the first time they meet with the adjuster, thus shortening the length of the claim process.